Privacy Policy
Last Updated: July 05, 2026
Shree Shyam Kart ("Company", "we", "us", or "our"), operating under the brand Ireava, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ireava.com ("Website") and use our school management ERP software and related services ("Services").
1. Information We Collect
Personal Information
We may collect the following personal information when you interact with our Website or Services:
- Contact Details: Full name, email address, phone number
- Institutional Information: Institute/school name, designation, city
- Account Data: Login credentials (encrypted), user roles
- Payment Information: Billing details processed securely through third-party payment gateways (we do not store credit/debit card numbers)
Automatically Collected Information
- Device Data: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, referral URLs
- Cookies: Session cookies for functionality and analytics cookies (Google Analytics, Microsoft Clarity, Facebook Pixel)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our ERP software and Services
- Process demo requests, inquiries, and support tickets
- Send service-related communications (product updates, security alerts)
- Send promotional communications (only with your consent; you may opt out at any time)
- Improve our Website and user experience through analytics
- Comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data with:
- Service Providers: Hosting providers (AWS), payment gateways, SMS gateway providers, and analytics services — strictly to operate our Services
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive credentials
- Role-based access controls (RBAC) within the ERP
- Regular automated backups with secure storage
- Strict access policies for our development and support teams
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies:
- Essential Cookies: Required for basic site functionality and session management
- Analytics Cookies: Google Analytics and Microsoft Clarity to understand user behaviour and improve our Website
- Marketing Cookies: Facebook Pixel and Google Ads for remarketing purposes
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Website functionality.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Objection: Object to the processing of your personal data for marketing purposes
- Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, contact us at contact@ireava.com. We will respond within 30 days.
7. Third-Party Links
Our Website may contain links to third-party websites (e.g., SoftwareSuggest, Trustpilot, Google Play Store). We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
8. Children's Privacy
Our Website and marketing services are directed at educational institutions, not children under 13. We do not knowingly collect personal information from children through our Website. Student data entered into the ERP by schools is governed by the school's own data processing agreement with us.
9. Data Retention
We retain personal information for as long as:
- Your account or subscription is active
- Necessary to provide our Services
- Required by applicable law (e.g., financial records)
Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Shree Shyam Kart (Ireava)
Email: contact@ireava.com
Phone: +91-7015097673
Office (Udaipur): Kalyan Building, 1st Floor, Navbharat School Corner, Road No. 7, Ashoknagar, Udaipur, Rajasthan 313001
Office (Hansi): 460/10, Yati Nagar, Hansi, Hisar, Haryana 125033
Website: https://www.ireava.com